Remote Bilingual Support Specialist Insight Pest Solutions (Ottawa)

Remote Bilingual Support Specialist Insight Pest Solutions (Ottawa)

29 Sep
|
Ontario Trillium Foundation
|
Ottawa

29 Sep

Ontario Trillium Foundation

Ottawa

Become a valued Bilingual Support Specialist at Insight Pest Solutions, working remotely in Canada. Utilize your proficiency in French and English to provide exceptional administrative support and customer service. As a full-time, permanent representative, your role will require you to tackle customer service inquiries, balance administrative tasks, and manage payments and billing efficiently.

Your ability to communicate clearly and solve problems will be vital in assisting customers and building strong relationships with clients. This agile environment will challenge you to prioritize effectively while enhancing customer satisfaction. Key Responsibilities:

- Conduct professional customer calls in both French and English
- Address inquiries and resolve concerns promptly




- Assist with payment processing and billing inquiries
- Update and maintain accurate CRM records
- Collaborate with teams to address escalated issues Requirements:
- Must be fluent in French and English
- At least 1 year in a customer-facing role
- Strong organizational and communication skills
- Proven problem-solving skills in a busy setting
- Ability to work independently in a remote environment Bring your bilingual customer service strengths to Insight Pest Solutions and make a difference in client interactions.

📌 Remote Bilingual Support Specialist Insight Pest Solutions (Ottawa)
🏢 Ontario Trillium Foundation
📍 Ottawa

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