Remote Technical Support Specialist (Toronto)

29 Sep

Trakstar

Toronto

29 Sep

Trakstar

Toronto

Infinity Software, part of Aquila, is hiring a Customer Support Specialist for a fully remote role serving a portfolio of clients in the US and Canada. You will handle inquiries, troubleshoot issues, and guide users through features from 9 AM to 5 PM PST.

Reporting to the Senior Manager, Customer Success, you will triage requests, document solutions, and contribute to knowledge sharing and product feedback. The role emphasizes responsiveness, accuracy, and a friendly, skilled tone.

📌 Remote Technical Support Specialist (Toronto)
🏢 Trakstar
📍 Toronto

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