WHY THIS ROLE MATTERS:

The Professional Liability Program (PLP) administers the malpractice insurance program for all current and former RCDSO members, supporting claims, insurance, and risk management.

We are looking for a dynamic self-starter to provide administrative and clerical support for claims and internal PLP matters. This is an chance to join a collaborative team where your strong communication skills, organization, attention to detail, and commitment to excellence will make a meaningful impact.

This is anticipated to be a 14-month contract.

WHAT YOU’LL BE RESPONSIBLE FOR :

- Provide administrative support by preparing, drafting, and formatting correspondence for the assigned lawyer; communicate with internal and external parties on behalf of the lawyer (i.e. members, experts, external defense counsel, reinsurer and College staff)
- Oversee calendar management, including monitoring and/or managing the lawyer(s) Outlook calendar. This includes arranging internal and external meetings, responding to changing priorities; and the preparation of supporting material
- Facilitate case file management, including processing and triaging correspondence in accordance with internal guidelines; review upcoming deadlines and work requirements with the team; manage the flow of work to the lawyer (such as documents for review/signature); generate claim history, calculate appropriate deductibles and prepare the deductible request for lawyer approval
- Assume responsibility for preparing case materials for the PLP Deductible Committee for waiver/reduction of deductibles
- Manage case management system updates, including entering important dates (mediation, settlement conferences, pre-trial and trial etc.); reviewing incoming/outgoing materials and determining appropriate bring forward dates; maintaining and updating case contacts information in PLP’s case management system
- Perform accounting-related tasks, including processing incoming settlements,



legal and expert fees payment requests while ensuring requests meet department requirements; contacting external stakeholders for proper documentation when deficient; complete payment and invoice requisitions
- Support the Executive Director and Supervisor – Administrative Services with other functions as assigned
- Provide backup support to law clerks as required
- Other duties as assigned

WHAT YOU BRING TO THE ROLE:

- Completion of a two- to three-year community college program
- Minimum of three years’ legal administrative experience, preferably in insurance, medical malpractice and/or personal injury law
- Proficiency with Microsoft Office and Adobe; knowledge of case management systems (particularly MS Dynamics 365) is an asset
- Excellent written/oral communications with a keen eye for detail, including strong typing skills
- Ability to execute a high volume of work quickly, autonomously and accurately within a quick-paced environment
- Proficiency when working under pressure to meet competing deadlines; demonstrated proactivity when executing tasks
- Demonstrated excellent client service experience
- Natural curiosity to ask questions, review research, look at data and find evidence
- Relying on best practices, data, research and/or evidence in making informed decisions
- Ability to collaborate effectively within a team environment
- Knowledge of medical/dental terminology is an asset
- Proficiency in French is an asset

This is for an existing posting

Professional Liability Program/Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants.

Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs for this position.

📌 Senior Administrative Assistant - 14 month contract (Toronto)
🏢 Professional Liability Program
📍 Toronto