Step into a rewarding Technical Operations Specialist role with SITA, where you will support the global air travel industry with superior technical solutions. Focus on maintaining systems and enhancing service quality. In this role, you will utilize your analytical skills to monitor and troubleshoot applications critical to airport operations.

With a background in IT support and a commitment to continuous improvement, you will collaborate with various teams to ensure service excellence. Candidates with 1-2 years of experience in technical support are encouraged to apply. Key Responsibilities:

- Manage incidents and resolve technical issues efficiently
- Conduct troubleshooting across application logs and telemetry
- Implement and document operational procedures
- Coordinate with cross-functional teams for escalations
- Create and maintain automation scripts for tasks Requirements:
- Bachelor’s degree in Computer Science or similar
- 1-2 years of relevant application/system support experience
- Strong analytical and troubleshooting capabilities
- Basic knowledge of networking concepts
- ITIL certification is a plus Leverage your skills to make an impact in the airline industry with SITA's creative operations team.

📌 Technical Operations Specialist at SITA (Montreal)
🏢 SITA Group
📍 Montreal