About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store.
You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
A Day in the Life Customer Sales & Profit
Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
Representing yourself and the H&M; Brand positively during customer interactions (Direct)
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Launch and maintain the latest global campaigns and sale activities on time according to H&M; Brand Standards
Ensure valuable garment care, stock levels, and give input on allocation to Store Management and Area teams
Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team