Edmonton Zone PCA, Edmonton, Kaye Edmonton Clinic

Administrative/Clerical

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PRI00002077 Requisition #

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2 days ago Post Date

Your Opportunity:

The Medical Office Assistant/Admin IV position plays a key role in supporting the daily flow of patients through the clinic. This role combines patient facing clinical support with administrative responsibilities, helping physicians and care teams deliver timely, coordinated, and compassionate care. The MOA supports clinical flow by preparing patients for their primary care visits, including escorting them to exam rooms, gathering relevant information for their visit, and ensuring they are ready to be seen by the physician. The MOA collects and documents vital signs (such as blood pressure, height, and weight) in the Electronic Medical Record with accuracy. The MOA works closely with physicians by assisting as needed during patient care and office procedures, responding to clinical needs efficiently, and helping appointments stay on schedule. Exam rooms are prepared, stocked, and maintained according to clinic standards and Infection Prevention and Control guidelines, supporting safe and productive care throughout the day. In addition to clinical support, the MOA contributes to administrative and care coordination tasks, including managing clinical/administrative task lists, coordination of appointments and tests, tracking follow-ups, assistance and management of patient third party forms and requests, while helping close the loop on patient care. Multitasking throughout the day to ensure appropriate clinic flow, patient care, and physician support is key to this role. Aligned with the Administrative Support IV classification, this role requires strong organization, critical thinking, and the ability to support clinical processes with flexibility. The MOA works collaboratively with the interdisciplinary healthcare team and contributes to a respectful,



patient centered environment consistent with the Vision, Mission, and Values of Primary Care Alberta.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Kaye Edmonton Clinic, Family Medicine Clinic, Unit 1A
- Primary Location: Kaye Edmonton Clinic
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 05-OCT-2026
- Employee Class: Casual/Relief
- Date Available: 02-NOV-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days
- Days Off: Other
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Completion of a recognized Medical Office Assistant (MOA) program. Minimum of two (2) years’ experience working in a family practice or primary care clinic. Experience and proficiency using Connect Care EMR (required). Ability to manage multiple tasks, support patient flow, and maintain accuracy in a busy clinic environment. Experience in patient-facing clinical support includes taking vital signs, assisting with well-baby checks, women’s health visits, third party clinical form management, and in-basket clinical task management. Strong, professional communication skills, both verbal and written, and proficiency in English. Able to lift to 30 lbs., walk and sit for longer periods of time as needed based on clinical assignment. Ability to reason, follow direction and clinic workflows

Preferred Qualifications:

Flexible, kind and collaborative. Able to work independently and manage multiple priorities with minimal supervision. Thorough understanding of a family practice environment.

📌 Administrative Support IV (Edmonton)
🏢 Primary Care Alberta
📍 Edmonton