Become a vital part of BMO's customer support team, located at 250 Yonge Street. In this role, focus on delivering outstanding service and ensuring compliance in transaction processing.This Customer Support Representative position requires effective communication with clients and internal teams to resolve inquiries swiftly. With 1-2 years of relevant experience, you will execute transactions and service tasks while continuously improving processes. Your analytical skills will help drive insights that enhance customer experiences.Key Responsibilities:- Provide accurate servicing for deposit and payment requests- Ensure compliance with SLAs during transactions- Analyze operational data for insights and recommendations- Communicate effectively with clients and stakeholders- Support the implementation of new processes and changesRequirements:- Relevant experience of 1-2 years in a customer service role- Knowledge of PC applications, especially Excel and Word- Good understanding of banking risk and compliance regulations- Solid verbal and written communication skills- Ability to prioritize tasks and work efficientlyLeverage your expertise to elevate customer satisfaction at BMO Financial Group.#J-18808-Ljbffr

📌 Bmo Financial Customer Support Representative (Toronto)
🏢 BMO Financial Group
📍 Toronto