Job Overview

We are seeking a dynamic and detail-oriented Dental Administrator to join our team at Hamilton Same Day Dental practice. In this vital role, you will be the welcoming face of our office, ensuring smooth daily operations and delivering exceptional service to our patients. Your energetic approach and organizational skills will help create a positive environment where patients feel cared for and valued. The ideal candidate will possess strong administrative capabilities, familiarity with dental and medical terminology, and experience with dental office management systems. This is an exciting opportunity to contribute to a thriving team dedicated to providing outstanding dental care.

Duties

- Manage patient scheduling using dental practice management software such as Akitu one, ensuring efficient appointment flow
- Greet patients warmly, verify insurance details, and update patient records accurately in electronic medical records systems
- Handle multi-line phone systems to answer inquiries, confirm appointments, and direct calls appropriately
- Prepare and process patient intake forms, treatment plans, and billing information with attention to detail
- Maintain organized office files, including medical histories, consent forms, and billing documentation
- Assist with billing procedures, insurance claims submissions,



and follow-up on outstanding payments
- Support the dental team by coordinating communication between patients, providers, and insurance companies

Requirements

- Proven experience as a Dental Receptionist or Dental Office Administrator with a solid understanding of dental office workflows
- Proficiency in dental practice management software
- Strong knowledge of medical terminology relevant to dentistry and healthcare documentation
- Excellent communication skills for front desk interactions and multi-line phone system management
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
- Prior experience in medical or dental office settings is highly desirable
- Ability to adapt quickly to new technology platforms and office procedures

Join our team as a Dental Administrator and be part of a passionate group committed to delivering exceptional patient care! Your energetic attitude combined with your administrative expertise will help us create a welcoming environment where every patient feels valued. We are dedicated to supporting your qualified growth while fostering a positive workplace culture built on teamwork and excellence.

Pay: $18.00-$26.00 per hour

Work Location: In person

📌 Dental Administrator (Canada)
🏢 Same Day Dental
📍 Canada