Reports To: Studio Manager

Employment Status: Part-Time, 12+ hours per week

KEY RESPONSIBILITIES

- Greet and engage clients in a positive and friendly manner

- Provide the highest level of client/customer service and hospitality to all clients/prospective clients

- Share pricing and class information with prospective clients

- Complete studio tours with new clients

- Work alongside and support LW instructors to ensure a successful and seamless client check-in and class experience

- Ensure complete knowledge of Mariana Tek system

- Assist Management with day-to-day operations of the studio

- Ensure prompt response to studio emails; notify Studio Lead if needed

- Understand Lagree West product knowledge, policies and procedures for retail operations

- Complete basic Megaformer machine maintenance

- Actively maintain studio cleanliness and organization between each class so each client receives the best LW experience





- Assist in retail inventory at the end of the month

- Complete opening and/or closing checklists

- Perform other studio duties as needed

QUALIFICATIONS

- Mariana Tek software experience a plus

- Leadership experience a plus

- Must have superior customer service skills

- Must have excellent interpersonal skills and a service-oriented outlook

- Must be highly organized

- Ability to work independently as well as on a team

- Should have a strong ability to communicate clearly with team members, clients and senior management

- Must be able to move and/or lift heavy items, up to 50 lbs.

WORK REQUIREMENTS

- Must be available to work:

- 12 hours per week, 2-3 shifts

- Ability to work flexible schedule; early morning/late night/ weekends

- Some holidays (open year-round)

📌 Front Of House (Vancouver)
🏢 Lagree West
📍 Vancouver