28 Sep
|
Rocky Mountain Equipment
|
Winnipeg
28 Sep
Rocky Mountain Equipment
Winnipeg
POSITION TITLE : Service Sales ManagerPOSITION TYPE:Permanent – Full TimeBRANCH: Yorkton, SKREPORTING TO:Regional Aftermarket Sales ManagerRocky Mountain Equipment (RME)is a powerful network of agriculture, construction, rental, and recreational markets. As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer‑centric approach. As Western Canada’s trusted equipment and business partner, RME standsRight by You™, fulfilling our commitment to deliver product and support services for the hardworking families in Western Canada who build our communities and feed the world.Service Sales Manager, you have the opportunity to manage a team environment that supports open communication. Safety is paramount at RME and bred within our culture. Staff in the service department look to you to provide mentorship, direction and accountability to be successful in their jobs while creating a culture of quality and performance. Their success is your success—your leadership is an integral part of the service department. In this customer facing role, you’ll be identifying and assessing customer needs to achieve an exceptional customer experience.Job Duties and Responsibilities Include:Direct and delegate effectively to the service staffOversee all planning, administration and general management issues,
including the day-to-day supervision of staffOversee work organized by team leaders and direct reportsMaintain a high level of integrity as signing authority for items such as internal work ordersEnsure bottom line profitability for ServicesWork to develop solutions to departmental personnel turnover, including anticipatory needsEnsure the health, safety, cleanliness and security of the work environment is maintained at the highest levelIdentify and assess customer needs to achieve high satisfactionCreate a motivating team environment with a culture of open communicationJob Requirements and Qualifications Include:Knowledge of technical aspects of agriculture and materials handling industries and equipmentStrong computer and typing skills including Excel, Word, PowerPoint, OutlookStrong understanding of labor and bill out rates from service department, piece ranking reports, asset turnover and inventory controlExceptional leadership and time management skillsLicensed AG/Red Seal Technician preferredExperience with CASE agriculture equipment considered a strong assetWe offer a comprehensive benefits package with adaptable plans to suit your needs, along with an employee RRSP matching plan to all full-time employees. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions.We thank all applicants for the interest; however, only candidates selected for an interview will be notified.#J-18808-Ljbffr
📌 Service Sales Leader — Agriculture Equipment (Winnipeg)
🏢 Rocky Mountain Equipment
📍 Winnipeg