Quality Improvement & Staff Development CoordinatorJob Category:NursingRequisition Number:QUALI004309Posted : May 28, 2026Full-TimeOn-siteLocationArbour Creek Care CentreHamilton, ON L8G1J3, CANDescriptionJoin us in our journey of kindness – our Kind era – where compassion is our language and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well‑being directly impacts the lives of those in our care.TheQuality Improvement & Staff Development Coordinatorreports to the Executive Director and leads the quality processes, fostering a culture of continuous quality improvement with a focus on safety. The role includes conducting orientation for all new employees, contracted staff, volunteers, private caregivers, agency staff, and students as required by the Ministry of Health under the Long Term Care Homes Act and regulation 79/210.The starting annual salary is $75,000.00.ResponsibilitiesCoordinate the Quality Program and the Proactive Compliance Inspection (PCI) process.Collaborate with the Leadership Team to develop and submit the Annual HQO Quality Improvement plan and progress report for the Home.Lead the internal Quality Team Meetings.Train recent team members on the RQI process.Coach, mentor, and facilitate teams on lean models for quality improvement projects, using tools such as fishbone diagrams, PDSA, and flow charts.Review, discuss,



and follow up on all quality and risk management activities.Monitor quality indicators on the public CIHI website and Your Health System portal.Facilitate quality meetings and maintain a central resource hub for quality improvement activities.Participate in learning experiences that enhance emotional self‑awareness and a person‑centered approach.Demonstrate understanding of performance measurement, SMART goals, and program evaluation.Present data analysis, trends, and quality improvement activities to interdisciplinary team members, stakeholders, and residents’ and family council.Understand and communicate the meaning of quality indicators used by the Home, including those publicly reported.Participate in quality committees and assist in completing quality projects and evaluating program effectiveness.Coordinate in‑service sessions across all shifts.Collaborate with colleges and universities to arrange student placements in-house.Prepare employee preceptors for student clinical placements.Follow clinical students and preceptors, acting as a resource and advisor.Maintain individual employee education records in the e‑learning system and provide feedback at performance reviews.Manage the e‑learning platform for the Home.Complete any additional tasks as assigned.QualificationsRegistered health professional licensed under the Health Disciplines Act and registered with a regulatory authority in a Canadian jurisdiction other than Ontario, holding the equivalent of a certificate of registration authorizing independent practice in Ontario (Bill 60).Comprehensive knowledge of healthcare practices, trends,



and issues in long‑term care and their impact on other health care sectors.Excellent written and oral communication skills.Strong knowledge of Quality/Risk Management philosophies and programs.Master trained in the Resident Quality Inspection process.Understanding of the RAI‑MDS 2.0 process and CIHI’s indicators.Working knowledge of relevant computer applications and applicable legislation.Positive working attitude and strong interpersonal/team‑building skills.Ability to identify training needs of the team and individuals.Experience with a learning management system platform is an asset.Experience in long‑term care preferred.Transparent vulnerable sector screening, TB test results not older than six months, and at least three supervisory references.BenefitsCompetitive wagesSupport for personal and professional growthEmployee benefit planEmployee and Family Assistance ProgramMatching RRSP contributionWe appreciate all applicants’ interest. Only those selected for further consideration will be contacted.As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks. All hiring decisions are made by people, and we are committed to equitable, inclusive, and privacy‑conscious hiring practices. Personal information is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.We are committed to inclusion, diversity, and equity in the workplace and welcome applications from all persons. The organization accommodates accessibility needs of employees and candidates with disabilities. Employees and candidates are required to notify their manager or hiring manager of any accessibility needs so that appropriate accommodations can be made.#J-18808-Ljbffr

📌 Quality Improvement & Staff Development Coordinator - C$75,000 A Year (Winnipeg)
🏢 Arbour Creek Care Centre
📍 Winnipeg