Become a key player at Blue Mantis as an IT Technician, supporting clients via remote channels. Your technical acumen and customer service will shine in this agile role.

This full-time position seeks an individual with 3-5 years in IT support, offering a chance to troubleshoot diverse systems and manage help desk requests efficiently. You'll deal with complex IT projects, including server virtualization and cloud migrations, ensuring that you deliver top-notch support. Your role may also involve traveling to clients for onsite assistance when needed.

Key Responsibilities:



• Address hardware/software issues on MAC and Windows systems • Document support requests in our tracking system • Manage help desk inquiries through various communication methods • Lead cloud conversion projects for clients • Securely handle Certificate Signing Requests and web server configurations

Requirements: • 3-5 years of IT support experience • Preferred industry certifications like A+, MCSE • Proficient in supporting various hardware and operating systems • Experience with Microsoft 365 and virtualization • Understanding of Active Directory and networking

Utilize your expertise to enhance client relations at Blue Mantis while resolving key technical issues. #J-18808-Ljbffr

📌 Blue Mantis IT Technician Opportunity (Winnipeg)
🏢 Cascades
📍 Winnipeg