28 Sep
|
Omega AS
|
Winnipeg
Elevate client relationships as a Hybrid Client Success Manager at Omega 365 Canada, managing account growth and ensuring satisfaction. This role combines relationship management with proactive problem-solving.
In this position, you will be responsible for overseeing client interactions and ensuring they achieve maximum value from our innovative solutions. You’ll conduct client check-ins, monitor satisfaction levels, and implement feedback-driven improvements. Strong understanding of projects and solutions in SaaS will enhance your effectiveness in this role.
Key Responsibilities:
• Build and maintain robust relationships with clients • Coordinate client issue resolution with internal teams • Conduct regular client progress check-ins • Assess and act on User Satisfaction Scores • Assist with invoicing and account administration
Requirements: • Bachelor's degree or equivalent in related fields • Relevant experience in client relations or project management • Strong verbal and written communication skills • Effective multitasking and time management skills • Must be legally authorized to work in Canada
Maximize growth and satisfaction in client accounts within a supportive environment at Omega 365. #J-18808-Ljbffr
📌 Hybrid Client Success Manager at Omega 365 (Winnipeg)
🏢 Omega AS
📍 Winnipeg