Become a pivotal part of guest experiences at Fantasyland Hotel as a Front Office Agent. You'll manage check-ins, check-outs, and inquiries to guarantee an exceptional stay.

This role emphasizes welcoming guests and handling their requests efficiently while ensuring a smooth check-in/check-out process. You'll balance operational tasks and contribute to positive guest interactions by addressing inquiries and concerns with care.

Key Responsibilities: • Welcome guests warmly during check-in and check-out • Verify reservations and handle payment transactions • Maintain a balanced cash float and paperwork • Assist guests with information on hotel amenities • Resolve guest complaints in a qualified manner

Requirements: • 1-2 years of experience in customer service preferred • Strong interpersonal and communication skills • Professional appearance with a friendly disposition • Ability to stand for extended periods and assist with baggage • Well-developed organizational and problem-solving skills

Join Fantasyland Hotel and enhance the guest experience through dedicated service. #J-18808-Ljbffr

📌 Fantasyland Hotel Front Office Agent (Winnipeg)
🏢 West Edmonton Mall
📍 Winnipeg