As Lodge Manager, you are responsible for the overall leadership, performance, and day-to-day operation of Bell 2 Lodge. This is a senior, hands-on role requiring full operational oversight, strong leadership, and a commitment to delivering exceptional guest experiences across all areas of the property.This is a year-round position spanning two highly distinct operations. In the summer season, the lodge operates as a hotel, restaurant, and gas station servicing transient tourists and mining industry clients. In the winter season, the lodge transforms into Last Frontier Heliskiing, providing a premium, all-inclusive resort experience for high-end international guests staying five nights or more.The Lodge Manager assumes full responsibility for lodge operations, ensuring they are safe, guest-focused, and financially efficient. This role requires a minimum two-year commitment and is suited to a candidate who thrives in a remote environment, can adapt to seasonal operational shifts, and leads by example in a multi-department setting.Leadership & Team Management – Take a lead on all aspects of team leadership, including recruitment,scheduling and performance monitoring. Supervise, mentor, and delegate responsibilities across all lodgedepartments, fostering a positive, professional, and collaborative work environmentGuest Experience & Hosting – Actively engage with guests, ensuring exceptional service standards,handling complaints, and acting as the primary point of contact during their staySeasonal Operations Management – Oversee and adapt operations between summer hotel/roadsideservices and winter heliskiing resort operations, ensuring consistency in quality and service deliveryFinancial Oversight & Administration – Manage lodge accounting, including reservations, billing, payrollcoordination, expenses, and reconciliations. Ensure all financial reporting is accurate and completed ontimeInventory & Cost Control – Monitor stock levels across all departments, manage ordering,



and ensureeffective inventory control to maximize profitability and minimize wasteHealth & Safety Compliance – Ensure all lodge operations meet or exceed WorkSafeBC standards andmaintain compliance with all applicable regulations and emergency response plansOperations & Logistics – Manage the logistics of operating in a remote environment, including timelyprocurement, supplier coordination, and transportation of goods and equipmentInterdepartmental Coordination – Maintain strong communication with Ski Operations, Head Office,suppliers, and all lodge departments to ensure seamless operationsReservations & Systems Management – Oversee reservations, PMS/POS systems, reporting, and ensureaccuracy of guest accounts and operational dataTraining & Standards – Implement training programs and enforce policies and procedures to maintain highoperational and service standardsGuest Services & Concierge Oversight – Ensure all guest needs, special requests, and expectations areanticipated and met at a high levelHeliskiing Operations Support (Winter) – Work closely with the Guiding Manager and Head Office tosupport ski operations and ensure an exceptional guest experience aligned with brand standardsIncident Response – Thoroughly familiarize yourself with our Incident Response Plan and take an activelead in coordinating base response in the event of an emergencySales & Representation – Act as an ambassador for the business and identify opportunities to promote andsell Bell 2 Lodge and Last Frontier Heliskiing experiencesMaintain a skilled, punctual, and well-presented appearance at all timesAll other duties as assigned by the General ManagerRequired Skills & ExperienceMinimum 2+ years experience in a similar management role, preferably in a remote lodge or resortExperience in luxury hospitality, or high-end guest service environments an assetBackground in a similar lodge or resort setting is preferredPrevious experience in a heliskiing or cat skiing operation a strong assetProficient in Google Suite and Microsoft Office,



particularly Excel, Word, and OutlookExperience with PMS and POS systems, including troubleshooting front and back-end issuesKnowledge of payroll systems (e.G., Push Payroll) is an assetStrong leadership, team management, and conflict resolution skillsExcellent communication and interpersonal skillsStrong financial acumen, including budgeting, reporting, and cost controlAdvanced organizational and multitasking abilities with exceptional attention to detailAbility to balance competing demands and prioritize a large workload effectivelyA flexible and collaborative approach, with a proactive and solution-oriented mindsetStrong problem-solving skills with ability to think clearly and confidently make decisions under pressureAbility to work independently and as part of a leadership teamAbility to appropriately balance work & social life, particularly in a remote live-in environmentHospitality, Tourism, Business, or Management qualifications are an assetServing It Right certification required; Food Safe and First Aidcertifications are assetsFull valid driver’s license requiredMultiple languages are an assetPassion for outdoor adventures and alpine environments is welcomed!Working conditionsThis is a year-round, live-on-site position based in remote Northern BC. Working rotations are based on a 3- week on, 1-week off schedule, working 10 hours per day whilst on rotation.Lodging and all meals are provided whilst on rotation. All staff are required to leave the lodge during their scheduled time off, and transport between the lodge and Terrace is provided. During the heliskiing season, alternative transport to Smithers can also be provided, where subsidized accommodation for your scheduled time off is available (winter only). Please note we are unfortunately not able to accommodate pets.This type of work environment is challenging and demanding. The people who thrive here are intrinsically motivated by a passion for service, take pride in everything they do, and have a genuine interest in how all aspects of lodge operationscome together to create meaningful experiences for our guests.#J-18808-Ljbffr

📌 Cmh Lodge Manager In Revelstoke - C$90,000 - C$110,000 A Year (Winnipeg)
🏢 Bell 2 Lodge
📍 Winnipeg