Apple Retail in

Toronto, Ontario

is looking for a

Store Manager

to lead, coach, and develop a team that delivers truly exceptional customer experiences. If you thrive in a fast-paced retail environment, genuinely enjoy developing people, and want to be part of a culture built on inclusion and high performance, this role is worth your attention.

As a

Retail Manager at Apple , you'll be on the floor every day - interacting with both customers and team members, setting the standard for what great service looks like, and driving the business priorities that matter most. You'll collaborate with other leaders across the store to execute strategy and keep things running at their best.

About the Role: Retail Store Manager This position is equal parts

people leadership

and

operational execution . You'll take ownership of specific functional areas within the store while contributing to the bigger picture. From managing performance goals to resolving escalations and upholding company policies, your day-to-day will be varied and meaningful. You'll also play an active role in

recruiting, onboarding, and retaining a diverse, high-performing team .

Apple places a solid emphasis on

inclusive leadership

- managers are expected to model the behaviours that make everyone feel like they belong. That means respecting differences, demonstrating curiosity, maintaining a

safe and respectful environment , and actively building diverse teams. You'll also be responsible for

protecting confidential business, customer, and financial information

in line with Apple's policies and procedures.

Benefits and Salary The base pay range for this Manager role is between $90,300 and $150,500, with your exact pay depending on your skills, qualifications, experience, and location.

employees are eligible for discretionary restricted stock unit (RSU) awards

can participate in the Apple Employee Stock Purchase Plan to buy Apple stock at a discount





comprehensive medical and dental coverage

retirement benefits

discounts on Apple products and services

tuition reimbursement for formal education that supports your career growth at Apple

discretionary bonuses

commission payments

relocation assistance

Job Details Job Type:

Full-Time

Company:

Apple Canada

Location:

Toronto, Ontario, M6S 3B3

Requisition ID:

200638649-3965

Date Posted:

September 15, 2026

Pay:

$90,300 - $150,500 per year

Responsibilities As a

Manager at Apple Retail , you'll be deeply embedded in both the leadership and operational fabric of the store. Your responsibilities span

team development, floor leadership, customer experience, and business performance

- making every shift an opportunity to move the needle on what matters most.

Lead and develop

a team by empowering each member to learn, grow, and achieve their performance and developmental goals

Assist with recruiting, training, and retaining

a diverse, high-performing team that reflects Apple's commitment to inclusion

Actively participate in Floor Leadership

by engaging with team members and customers throughout the store, modelling excellent service and ensuring business priorities are met

Address concerns and escalations

from customers and team members, partnering with leadership and People partners when appropriate

Drive business priorities

and achieve store performance goals by planning and executing operational strategies within assigned functional areas





Maintain company policies and procedures

and protect all company assets, including confidential business, customer, team member, and financial information

Foster an inclusive environment

by respecting differences, demonstrating Apple's values of inclusion and diversity in daily activities, and taking action to keep the team safe and respected

Serve as a role model

for inclusive leadership behaviours and actively build, develop, and retain diverse teams

Requirements / Skills Apple is looking for a

people-first leader

who brings both

retail or sales experience

and a genuine commitment to developing others. The ideal candidate is someone who leads with integrity, communicates with clarity, and stays composed when the pace picks up. A track record of

exceeding goals

while bringing a team along with you is essential.

Availability for flexible scheduling

including nights, weekends, and public holidays as required by business needs

Experience leading others

in retail, sales, or a related field

French language proficiency

(written and spoken) is required if the role is based in Quebec; English is required across Canada (sign language supported for both)

Ability to exceed goals

and persist through obstacles and setbacks with resilience

Strong communication skills

with the ability to adapt your style to different audiences and situations

Coaching and mentorship capability

to develop others through effective feedback and guidance

Sound decision-making

grounded in analytics, experience, and sound judgment

Conflict resolution skills

with the ability to settle differences in productive, professional ways

Experience leading others in retail, sales, or a related field. Be proficient in written and spoken French if the role is based in Quebec - English is required for roles throughout Canada.

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