Manager Tech Delivery / Partner ManagementJoin to apply for theManager Tech Delivery / Partner Managementrole atTDGet AI-powered advice on this job and more exclusive features.Work Location:Toronto, Ontario, CanadaHours:37.5Line Of Business:Technology SolutionsPay Details:$91,200 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job DescriptionLead the Enterprise Data Management Office (EDMO) to establish and sustain a robust operating model that drives data governance, accountability, and compliance across Business Segments (BS) and Corporate Functions (CFs).CustomerManage cross-functional team of IT professionals to support assigned business clients / internal partners / stakeholder needs and requirementsResponsible for project delivery for the set of application in their scope, commissioning projects to be executed by Tech PMsEstablish day to day management direction and define priorities and strategies consistent with the business goals and aligned to overall direction from Technology Leadership team for own areaCommunicate business vision / goal and portfolio priorities to team members (e.G. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and/or Technology Project Managers etc.)Develop impact assessments and manage assigned portfolio delivery schedule and periodically perform risk assessments to manage operational processes consistent across the portfolio (e.G. time reporting)Monitor and manage Capacity Forecasting process compliance among Technology Project Managers and report on progress, status, and overall health of the portfolio and the individual applicationsAssess change requests and issues across the portfolio and identify key items for reportingManage vendor relationships for own area and ensure timely/accurate communication and resolution of issues; monitor billings/expenses against contractsAssist in the assessment of the scope and risk of projects; work with the client, project managers, and/or 3rd party vendors to ensure the development of broad project plans, budgets, and deliverablesWork closely with IT leadership to ensure on‑going focus on reusability, scalability, and enterprise-wide solutions, to maximize returns on the suite of productsShareholderMeasure and monitor progress at clearly defined points in the process for all ongoing projects within the portfolio to ensure projects are delivered on time, within budget, and that projects meet or exceed expectationsAssess work plans and schedule impacts across portfolio and identify key schedule issues for reporting, escalate further as necessaryAssess and review schedule impacts, and work with stakeholders to resolve, and escalate further as necessaryComply with well‑defined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements,



estimates of scope and costTrack major project deliverables; communicate updates; support initiatives intended at reducing time‑to‑market and containing costsEnsure operational, reputational, and intellectual risks are understood, and provide advice towards minimizing risk and escalates where appropriateMaintain proficient knowledge of the competition, customer / industry trends and technology innovation; identify opportunities for research and suggest solutions as appropriateMaintain high level of customer service and ensure commitments are met; recommend appropriate actions to enhance service levels, through effective service level management practices/ agreementsKeep informed of technology solutions initiatives and IT direction across TDBG in order to provide strong support to the businessesEnsure a full understanding of business requirements and apply knowledge to prioritize delivery of new and existing projectsPartner with BS/CF leadership to embed EDM practices into business processesFacilitate governance forums (EDMC, EDMF) for escalation and collaborationEmployee / TeamPrioritize and manage own workload and support workload of team members in order to deliver quality results and meet timelinesSupport a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interestWork closely with other groups, sharing knowledge of client and customer issues, needs and expectations, and contributing to sound decisionsEstablish and maintain open and effective communication with clients, the businesses, and other team membersContribute to the ongoing development of the team and business partners by sharing information, knowledge and lessons learned on a regular basisIdentify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or teamParticipate in knowledge transfer within the team and business unitsEstablish effective relationships across multiple business and technology partners, program and project managersBreadth & DepthKey role involved in negotiating technology costs and scope in forecasting, planning process with subset of business clients within an overall Segment CIO or within a key technology functional area.Advanced knowledge and understanding of assigned business and bank technology standards (e.G., infrastructure, architecture, processes, applications, platforms, services) and managing people / projectsKnowledgeable of external competition, industry and/or market trends in relation to own businessResponsible for managing multiple teams and/or projects with increasing degree of complexity and broad scope (e.G., multi-function within line of business)Works independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking/ planning in the execution of work plans with a short to medium term business perspectiveManages system enhancements, new releases or projects typically focused on a specific product/application of moderate scope and complexityDirectly or indirectly manages/Leads a group (e.G.,Oversee assignment and accountability for EDM roles: Data Sponsor, Data Owner, BAO, TAO, Output Owner,



Data StewardMaintain clarity on organizational hierarchy and interaction modelLead communication and training initiatives to foster data literacyMonitor adherence through metrics and reporting dashboardsEnsure compliance with Enterprise Data Management Standard and regulatory expectationsDefine and evolve EDMO’s operating model aligned with enterprise priorities and regulatory requirementsDrive adoption of data governance standards and frameworks across BS/CFsProvide oversight and guidance for risk mitigation and audit readinessOrchestrates the development of resolutions, plans and strategies for operational advancementGenerally reports to Sr. Manager or Executive roleExperience & EducationUndergraduate degree or Technical CertificateGraduate degree, preferred7+ relevant experienceProven experience in enterprise data governance and operating model designStrong leadership, facilitation, and stakeholder management skillsAbility to influence at senior levels and drive cultural changeFamiliarity with regulatory frameworks (e.G., OSFI) and data risk managementWho We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional InformationWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your recent role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationYour accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.Language Requirement (Quebec Only)Sans Objet#J-18808-Ljbffr

📌 Edmo Operating Model & Org Hierarchy Lead - C$91,200 - C$136,800 A Year (Toronto)
🏢 TD
📍 Toronto