Support customers in both English and French as a Bilingual Customer Support Specialist located in Markham. Enjoy a hybrid schedule, balancing office time with remote work. Our client is on the lookout for a dedicated Bilingual Customer Support Specialist for a one-year contract role that could lead to a permanent position. This role is essential for providing excellent service in a B2B context, processing orders, and collaborating on enhancing customer interactions across platforms. You'll make a difference in client experiences every day. Key Responsibilities: - Offer bilingual assistance via phone and email channels - Process customer orders accurately and resolve inquiries - Guide new customers through the online ordering process - Partner with team members to elevate customer experience - Ensure high standards of service are consistently met Requirements: - Bilingual fluency in English and French - Experience working in a B2B workplace - Post-secondary degree is required - Familiarity with SAP ECC or similar systems - Experience in a contact center environment preferred Bring your attention to detail and customer-focused mindset to a rewarding role! #J-18808-Ljbffr

📌 Bilingual Customer Support In Markham
🏢 Quantum Management Services
📍 Markham