Join FedEx as a Customer Support Specialist, engaging directly with customers and performing vital administrative tasks. Candidates should have strong communication and analytical skills to excel in a fast-paced setting.
This role focuses on providing efficient customer assistance while promoting sales and revenue generation. Your knowledge of FedEx services and Canadian Customs will allow you to excel and deliver exceptional service, making a significant impact on customer satisfaction.
Key Responsibilities:
• Solve customer inquiries and deliver precise information
• Execute administrative functions to ensure operational smoothness
• Foster sales opportunities through exceptional service




• Complete mandatory training and achieve performance thresholds
• Adapt to a monitored and evolving work environment
Requirements:
• High school diploma or equivalent; college diploma preferred
• Understanding of FedEx services and customs regulations preferred
• Ability to lift up to 70 lbs and manage heavier packages
• Proficient in the Windows operating system
• Robust negotiation and communication skills
Leverage your customer service expertise to enhance the FedEx brand and contribute to overall success.
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📌 Customer Support Specialist at FedEx (Winnipeg)
🏢 FedEx Logistics
📍 Winnipeg