Location243 Consumers Road, Toronto, Ontario, M2J 4W8At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a outstanding place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?We are hiring aBusiness & Customer Insights Analyst. Reporting to the Director, Loyalty & Consumer Insights, the Analyst will be responsible for providing objective, value-added analysis and recommendations to facilitate discussions & decisions related to high profile initiatives at Shoppers Drug Mart and Joe Fresh.What You'll Do:Support the execution of loyalty campaigns at Shoppers Drug MartWork closely with finance to manage loyalty P&L; and provide reporting and insights on variances vs forecast and planProvide thought leadership on loyalty offer strategy. Optimize loyalty investment to maximize incremental sales and profitDeliver weekly reporting on loyalty campaign performance. Responsible for maintaining model to measure incremental sales for all loyalty promotionsSupport marketing and digital teams on ad-hoc analysis and leverage customer data to deliver meaningful insights to drive business strategySynthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results.



Extrapolate and interpret appropriate information to deliver value add recommendationsWhat You'll Need:1-2 years related work or co-op experience in an analytical or business role. Experience ideally in Retail, CPG industry, Consumer Finance, or TelecommunicationsAbility to synthesize large amount of data into insightsStrong interpersonal skills and comfortable collaborating within cross functional teamDemonstrated strong business acumenAdvanced knowledge of MS ExcelBasic knowledge of MS Access, SQL, Python is an assetWhy work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment TypeFull timeType of RoleRegularAccommodationShoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.Law ComplianceIn addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Salary Range$60,000.00 - $82,500.00 per year#J-18808-Ljbffr

📌 Business & Customer Insights Analyst - C$60,000 - C$82,500 A Year (Winnipeg)
🏢 Shoppers Drug Mart
📍 Winnipeg