Start your career in hospitality as a Guest Service Agent at Hilton Garden Inn Toronto Airport. Deliver top-tier service and create memorable experiences for every guest who walks through our doors.

This full-time role involves managing guest check-ins and check-outs, along with creating and modifying reservations as per individual preferences. You'll ensure that every interaction remains friendly and professional while resolving inquiries and issues to maintain a high level of guest satisfaction. Teamwork and an inclusive atmosphere are at the heart of our service philosophy.

Key Responsibilities: • Greet guests warmly to ensure a positive experience • Expertly manage all aspects of check-in/check-out • Ensure reservation accuracy,



accommodating requests • Handle guest calls and inquiries with professionalism • Swiftly resolve guest complaints and provide information

Requirements: • Proven exceptional customer service skills required • Strong communication abilities, both written and verbal • Light Speed PMS experience considered a plus • Friendly, enthusiastic, and self-motivated personality • Availability for adaptable shifts, including weekends

Join a supportive environment that values your contributions at Hilton Garden Inn Toronto Airport. #J-18808-Ljbffr

📌 Guest Service Agent at Hilton Garden Inn (Winnipeg)
🏢 Silver Hotel Group
📍 Winnipeg