Become a Bilingual Customer Service Agent in Mississauga and support customers through a flexible hybrid model. Leverage your French and English skills in managing customer orders and inquiries effectively.
This full-time, permanent prospect allows you to work with a well-established company specializing in industrial tools since the 1950s. Strong candidates will have a minimum of three years' experience in order management and excellent customer service skills to meet varied customer needs.
Key Responsibilities: • Answer incoming calls regarding customer parts and machines • Manage and process customer orders accurately • Resolve customer issues with professionalism and tact • Collaborate with a team to enhance service delivery • Maintain records of customer interactions and transactions
Requirements: • 3 years or more in an order management role • Must be bilingual in English and French • Proven troubleshooting and customer focus • Familiarity with MS Office and Lotus Notes • Excellent communication and interpersonal skills
Utilize your exceptional bilingual abilities to enhance the customer experience in Mississauga. #J-18808-Ljbffr