Enhance client relations at CIBC as a Mandarin/Cantonese Client Service Representative in Richmond Hill, ON. Your expertise in financial services will play a crucial role in assisting clients effectively.
As a part of our Personal and Business Banking Team, you’ll be the first point of contact for clients, helping them with transactions and advising them on our financial products. This role requires a customer-centric attitude and the ability to work across various banking centers.
Key Responsibilities:
• Handle client transactions and account support
• Connect clients to appropriate team members for assistance
• Teach clients about our mobile banking applications
• Work varied shifts that include evenings
• Travel to multiple banking sites as required
Requirements:
• Must speak Mandarin or Cantonese fluently
• Strong problem-solving and client engagement skills
• Previous involvement in customer service is beneficial
• Flexibility for in office work at different locations
• Commitment to working full-time on-site
Support clients in achieving their financial objectives with your dedication and enriched customer service approach.
#J-18808-Ljbffr

📌 Mandarin/Cantonese Client Service Associate (Richmond Hill)
🏢 CIBC US
📍 Richmond Hill