Member Services RepresentativeWe are looking for a dedicated member service professional to enhance our members' financial well‑being.ResponsibilitiesMember ExperienceProvide a superior member experience through product promotion and qualified referrals.Demonstrate perseverance, showcasing understanding of members' perspectives, and creating action plans to resolve concerns.Ensure proper due diligence by posting all transactions accurately and timely.Maintain discretion and confidentiality to respect members' privacy.Participate in branch activities to expand member relationships and grow the Digital Ambassador Program.Employee ExperienceAct as an engaged teammate and trusted partner to build internal relationships within the Member Experience teams and cross‑functional departments.Demonstrate empathy with colleagues by openly communicating thoughts and ideas while promoting inclusivity and a sense of belonging.Continue individual learning and development to align with Meridian values while delivering on action plans aligned with employee engagement results.Community ExperiencePromote Meridian in the community by participating in community activities or events while demonstrating our values.Support local community organizations and activities through Business Development and the Valuable Neighbour Program,



including planning and delivery of Meridian hosted community events.Success CriteriaPrevious work experience in a customer service role, with cash handling experience a plus.High School diploma or relevant working experience.Flexibility to work all scheduled hours, including some evenings and Saturdays.Proven understanding of computer systems and programs including Microsoft Office and Outlook.Strong negotiation, interpersonal, written, and oral communication skills.Effective organizational time‑management and problem‑solving skills.Salary & BenefitsSalary Range: CAD $47,775 – $60,400 annually.Paid vacation time, and other time off.Employer‑paid health benefits.Defined contribution pension matching.Financial benefits including free banking and special rates on mortgages, lines of credit and more.Tuition reimbursement program.Unique rewards and recognition program.Location17 Worthington Avenue, Unit 16 Brampton, ON L7A 2Y7 (on‑site).Equal Opportunity EmployerQualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. We will provide reasonable accommodation to individuals with disabilities to participate in the application or interview process, to perform essential job functions, and to receive other employment benefits and privileges.#J-18808-Ljbffr

📌 Member Services Representative - Full Time - C$47,775 - C$60,400 A Year (Winnipeg)
🏢 Meridian
📍 Winnipeg