Elevate your career as a Customer Service Expert with Univar Solutions, focusing on customer order management and effective issue resolution. Make an impact on customer experiences and contribute to our mission. This position reports to the Customer Service Manager, where you will oversee order processing and act as a primary contact for customers.
Your detailed-oriented mindset will guide you in problem-solving and ensuring customer satisfaction. Engage collaboratively with your team to address client needs and enhance delivery processes. Key Responsibilities:
Manage and process all customer orders efficiently
Identify opportunities to meet customer needs
Establish and maintain long-term client partnerships
Deliver explicit communication to internal and external stakeholders
Swiftly resolve issues and ensure compliance Requirements:
Degree or diploma in a related discipline
Two years of experience in customer service
Robust organizational skills and attention to detail
Excellent time management capabilities
Familiarity with Microsoft Office applications Bring your customer service passion and organizational skills to Univar Solutions and make a difference today.