Step into the role of Service Advisor at Performance Toyota in St. Catharines. Drive customer satisfaction by managing service schedules and communication effectively.

The BDC Service Representative position offers an exciting chance within a busy and respected dealership. You will be responsible for facilitating communication with customers, responding to inquiries, and coordinating with the Service and Sales teams. Your strong interpersonal skills and focus on exceptional customer service will be essential in meeting daily goals and ensuring customer loyalty.

Key Responsibilities
Facilitate customer communications through calls and emails
Schedule and confirm service appointments
Handle all web leads in a timely manner
Document customer interactions in the CRM
Execute outbound marketing campaigns as needed

Requirements:
Must possess a High School Diploma or GED
Experience in a dealership setting is an asset
Solid customer service focus and enthusiasm
Valid Ontario Driver's License must be held
Detail-oriented and capable of working in quick-paced settings

Enhance customer relations and streamline service quality at Performance Toyota.

📌 Service Advisor Role At Performance Toyota St Catharines (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines