Become a pivotal part of Nootka Marine Adventures as a Reservations Coordinator in Courtenay, BC. Focus on providing exceptional service while managing guest reservations and inquiries seamlessly.
This engaging position expects a minimum of two years of experience in customer service, hospitality, or sales. You'll play a vital role in converting inquiries into confirmed bookings, assisting guests through personalized communication, and maintaining meticulous records across CRM systems. Your skills directly impact our guest’s experience and satisfaction.
Key Responsibilities:
• Convert guest inquiries into bookings efficiently
• Manage various reservation types for activities
• Provide timely and skilled guest responses




• Promote Nootka's offerings through sales initiatives
• Keep detailed records of guest interactions
Requirements:
• Two years of experience in relevant fields
• Ability to work a flexible schedule, including weekends
• Excellent organizational and communication skills
• Proficient with CRM systems and Microsoft Office
• Interest in marine recreation considered an asset
Leverage your customer service skills and contribute to the memorable experiences Nootka Marine Adventures provides to its guests.
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📌 Customer-Focused Reservations Coordinator Role (Courtenay)
🏢 GetHired
📍 Courtenay