Roustan Sports, a division of True Sports ULC, is hiring an Office & Online Order Administrator to support the Roustan Sports and Grey Owl Paddles business located in Brantford, ON.

Position Summary The Office & Online Order Administrator is responsible for managing daily office operations, administrative procedures, data entry, and supporting online orders for our business.

Key Responsibilities
Data Entry & Office Administration
Scheduling DOC’s, Shipping, Invoicing and entering sales estimates into QuickBooks
Inventory control for Stix.com
Managing Shopify orders & shipping
Customer Service support for Grey Owl Paddles

Qualifications & Skills

Required
Excellent data entry, communication, and problem-solving skills.
Robust organizational skills with the ability to manage multiple priorities in a fast-paced workplace.
High attention to detail and commitment to accuracy.
Ability to work collaboratively across departments and with external customers.
Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.

Preferred
Experience in the sporting goods, hockey, retail, or consumer products industry.
QuickBooks
SPS knowledge
Experience using Zendesk or other customer service ticketing systems.

This position is on site in Brantford, ON





What We Offer
Compensation Range $47-$50,000 (depending on experience)

Comprehensive benefit plan
Employee equipment and gear allowance with pro-deal pricing on TRUE products — you'll be using what you're selling

Why TRUE

TRUE is on the move. A growing team, a brand with momentum, and a product lineup that's earning the trust of elite players at every level. We're building something — and we want people who want to be part of it. You'll have real ownership, direct access to leadership, and the chance to help shape what comes next. If that sounds like your kind of role — we want to hear from you.

What It's Like to Work Here

We're a lean team that moves quick and takes the work seriously — without taking ourselves too seriously. You'll have direct access to leadership, real input on how things get done, and the kind of visibility that only comes from being part of a small, high-output team at a brand that's got a vision to be recognized as the #1 brand in hockey. We care about innovating, doing great work, backing each other up, and building something we're proud of.

If you've ever wanted to be close to the action — this is it.

📌 Office & Online Order Administrator Brantford
🏢 TRUE Sports ULC
📍 Brantford