Step into the role of Control Supervisor at Concord Security, a leader in shopping centre safety! This position focuses on communication, leadership, and crisis management within a busy environment.

As part of our team, you will supervise the control room while ensuring the effectiveness of safety measures. Your experience in the security sector and strong decision-making skills will help you navigate complex situations. You will engage with a variety of stakeholders, fostering collaboration and trust across teams.

Key Responsibilities
Deliver superior customer service in energetic situations
Oversee CCTV and emergency response protocols
Generate clear reports on incidents and day-to-day activities
De-escalate crises and provide necessary support
Communicate effectively with teams and emergency contacts

Requirements:
Three years of experience in security
One-year minimum in dispatch or control officer role
Preferred supervisory experience
Robust communication skills
Familiarity with Avigilon and similar software

Lead with confidence and create a safe workplace at Concord Security's bustling operations centre!

📌 Operations Centre Control Supervisor Burnaby
🏢 Concord Security
📍 Burnaby