Transform member experiences at MOVATI as a Customer Experience Supervisor in Edmonton. Drive team performance while ensuring every member feels welcome, comfortable, and healthy.
MOVATI is hiring a Customer Experience Supervisor to lead its Member Experience team. This role requires 2+ years of related customer experience and 1+ years of successful sales involvement. You will coach staff to meet sales objectives and engage meaningfully with members, ensuring they receive top-notch service tailored to their unique needs.
Key Responsibilities
Lead and support the team to achieve sales goals
Ensure engaging member interactions and experiences
Assist current members in selecting appropriate services
Manage memberships and resolve any issues
Promote a friendly and welcoming club atmosphere
Requirements:
2+ years of customer experience
1+ year of relevant sales experience
Solid coaching and leadership qualities
Versatile with shift work availability
Demonstrated past sales success
Lead MOVATI's commitment to offering exceptional member experiences and team support.