Provide outstanding customer service as a Front Desk Agent at Kingsmill, handling guest check-ins and reservations with care. Enhance the guest experience from arrival to departure.

In your role as a Front Desk Agent, you will be responsible for ensuring a seamless check-in process and promoting Kingsmill's facilities. You will answer questions, manage transactions, and interact with a diverse range of guests, solving issues with professionalism. Robust communication and sales skills are necessary for success.

Key Responsibilities
Process guest check-ins and payments accurately
Assign guest rooms and secure keys
Make and manage reservations efficiently
Answer phones using proper etiquette
Handle guest complaints and document issues

Requirements:
People-oriented with robust human relation skills
Basic proficiency in computers and accounting
Adaptable and adaptable to procedural changes
Capable of working long hours on foot
Able to manage physical requirements during shifts

Deliver exceptional service and operational support at Kingsmill as a key part of the front desk team.

📌 Kingsmill Front Desk Agent Position Williamsburg
🏢 Kingsmill Resort
📍 Williamsburg