Lead the Guest Services team at Four Points by Sheraton Kelowna Airport, focusing on superior guest service and teamwork in a supportive setting.

In your role as Guest Services Manager, you will oversee daily operations while implementing the Four Points culture. You will train and guide employees, ensuring they meet guest expectations and maintain compliance with safety protocols. Your leadership will be pivotal in creating a team-oriented and motivating team atmosphere that prioritizes the guest experience.

Key Responsibilities
Assist in training and engaging the guest services team
Promote adherence to Four Points cultural standards
Balance inventory management on property systems
Report any safety or compliance issues
Safely operate hotel shuttle for guest services

Requirements:
Prior experience in a guest service role essential
A valid BC Class 5 driver's license is mandatory
Strong ability to prioritize and manage projects
Proven track record in motivating staff
Committed to ongoing team coaching and development

Shape the future of guest experiences at Four Points by Sheraton Kelowna Airport through effective leadership and service excellence.

📌 Guest Services Manager Role At Four Points Sheraton Kelowna
🏢 Four Points by Sheraton Kelowna Airport
📍 Kelowna