Step into the role of Reservations Manager at Marilena, Victoria's premier fine dining destination. Enhance guest experiences through expert coordination and service excellence.

In this pivotal role, the Reservations Manager will oversee the front desk team at Marilena, known for its exceptional West Coast cuisine. You will manage all aspects of guest reservations and inquiries, ensuring a seamless dining experience. Collaboration with staff and management is essential to foster an setting of top-tier service.

Key Responsibilities
Oversee guest needs and manage special inquiries
Coordinate phone and email communications for reservations
Train hosts to maintain high standards of guest service
Resolve any guest issues to their satisfaction
Keep host stations and areas impeccably clean

Requirements:
At least 2 years in fine dining service
Education or degree in hospitality is an asset
Solid English communication abilities
Knowledgeable in reservation systems like SevenRooms
Passion for culinary service and customer satisfaction

Drive your career forward at Marilena, where your expertise in hospitality will shine.

📌 Fine Dining Reservations Manager Vancouver
🏢 Toptable Group
📍 Vancouver