Join CIBC as a Credit Counsellor in Vancouver, focusing on client-first financial solutions. This role blends expert client engagement with cutting-edge problem-solving to resolve outstanding debts.

CIBC is seeking a dedicated skilled for its Client Account Management team. You will interact with clients, assess their financial situations, and provide tailored solutions that enhance their repayment experience. Flexibility is essential as you may transition to work from home after a 60-day on-site training period in a supportive environment that values your contributions and personal growth.

Key Responsibilities:



• Manage client calls to explore repayment options • Address outstanding debts with tailored financial plans • Evaluate client profiles to recommend appropriate solutions • Capture detailed client interactions accurately • Work towards performance metrics for client success

Requirements: • Background in financial services or customer interaction • Knowledgeable in credit management and investment strategies • Strong analytical and communication skills • Flexible availability for shifts, including weekends • First 60 days on-site at the Vancouver location

Utilize your passion for client success to excel as a Credit Counsellor at CIBC and foster meaningful relationships.

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