Be the driving force behind patient satisfaction as a Doctor Technician. Focus on delivering excellent customer service while navigating between clinical and retail environments effectively.
This position centers around supporting physicians and ensuring patients receive high-quality care. The ideal candidate will possess robust organizational and interpersonal skills, eager to improve clinic operations while actively engaging with patients. You'll enhance the clinical experience and contribute to overall store success.
Key Responsibilities
Manage patient flow seamlessly between teams
Provide direct support for optical needs and inquiries
Uphold HIPAA regulations while maintaining patient information
Collaborate to meet clinic and operational performance goals
Assist in resolving patient-related complaints promptly
Requirements:
1+ year experience in customer service roles
High School diploma or equivalent required
Robust multitasking abilities in a quick-paced environment
Effective communicator with diverse audiences
Familiarity with Microsoft Suite 365 preferred
Improve patient care standards through proactive engagement and outstanding service in the eye care field.
📌 Dynamic Doctor Technician Role Stockton
🏢 Physicians Eyecare Group
📍 Stockton
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