Join Compugen in Kamloops, BC, as a Deskside Support Technician, where you'll play a pivotal role in a crucial device migration project. This position involves extensive onsite support during a significant transition for end-users.

We're seeking two dedicated technicians to engage in hands-on, high-volume migrations within a mining operations setting. You'll provide vital Tier 1 and Tier 2 support, configure devices, and validate all functionalities while following established procedures to enhance user experience throughout the migration.

Key Responsibilities
Oversee high-volume migrations to the current platform
Support setup and configuration of mobile devices and laptops
Confirm connectivity and functionality post-migration




Document migration details and escalate issues as needed
Collaborate with deployment teams to solve issues promptly

Requirements:
Experience in Tier 1 or Tier 2 technical support
Familiar with device migration and rollout projects
Attention to detail in documentation and tasks
Solid problem-solving and communication skills
Willing to work flexible schedule and extended shifts

Contribute your technical expertise to support Compugen's mission of effective device migrations.

📌 Compugen Deskside Technician Role Kamloops
🏢 Compugen
📍 Kamloops