Step into a rewarding role as a Customer Support Agent with MCI, located in Sydney, Nova Scotia. Engage in both inbound and outbound service while resolving customer queries effectively.

MCI seeks enthusiastic individuals ready to take on a diverse range of support tasks, from incoming calls to promoting services. This position offers comprehensive training and has explicit pathways for career advancement—perfect for those looking to grow in customer service.

Key Responsibilities
Professionally manage inbound and outbound customer calls
Ensure customer satisfaction through problem resolution
Document claims and manage customer interactions
Conduct fact-finding discussions to understand needs
Maintain compliance with information confidentiality

Requirements:
Must be at least 18 years old
High school diploma or equivalent required
Robust organizational and typing skills with 20+ wpm
Familiarity with Microsoft Office applications
Dependable and able to maintain a consistent attendance

Become an integral part of MCI's customer service team and enhance your career potential while delivering satisfaction.

📌 Customer Support Agent At Mci Sydney
🏢 MCI
📍 Sydney