Job Summary
We are seeking a dedicated and organized Treatment Coordinator to join our successful dental practice, Y&F; Dental in the heart of Downtown Toronto. The ideal candidate will serve as a vital link between patients and the clinical team, ensuring smooth communication, appointment scheduling, and treatment plan presentation. This role requires excellent administrative skills, familiarity with dental and medical terminology, and proficiency with electronic health records systems. The Treatment Coordinator will play a key role in enhancing patient experience and supporting practice growth.

Responsibilities
Greet patients warmly and manage front desk operations efficiently
Schedule and confirm patient appointments
Present treatment plans clearly and answer patient questions regarding procedures and financial options
Coordinate with dental providers to ensure timely delivery of care
Manage multi-line phone systems to handle patient inquiries and appointment rescheduling
Maintain accurate records within electronic medical records systems such as Paradigm
Assist with insurance verifications and pre-authorizations as needed
Support administrative tasks including filing, data entry, and correspondence
Ensure the office environment remains professional,



welcoming, and organized

Requirements
Prior experience as a dental treatment coordinator/receptionist or in a dental office setting required
Robust knowledge of dental terminology and medical terminology beneficial
Experience with Paradigm software is preferred
Proven office experience with proficiency in multi-line phone systems and front desk operations
Excellent communication skills, both verbal and written
Ability to handle sensitive information with confidentiality and professionalism
Robust organizational skills with attention to detail
Ability to work efficiently in a fast-paced environment while maintaining a friendly demeanor

This role offers an opportunity to be an integral part of a compassionate healthcare team dedicated to providing exceptional patient care.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: $28.00-$35.00 per hour

Expected hours: No more than 40.0 per week

Benefits:
Company events
Dental care
Extended health care
In office parking
Paid time off

Experience:
Dental Treatment Coordination: 2 years (required)

Work Location: In person

📌 Dental Office Manager/treatment Coordinator Toronto
🏢 Y&F Dental
📍 Toronto