Job Overview
We are seeking a friendly and energetic Front of House Team Member to join our dynamic team. This role is essential in creating a welcoming environment for our guests, ensuring smooth daily operations, and providing exceptional customer service. The ideal candidate will be personable, organized, and passionate about delivering a positive experience to all visitors.

Responsibilities
Greet guests warmly upon arrival and assist with check-in procedures
Manage reservations and seating arrangements efficiently
Answer questions and provide information about the venue, menu, or services
Handle customer inquiries and resolve any concerns promptly and professionally
Maintain cleanliness and organization of the front-of-house area
Support team members in daily operations to ensure a seamless guest experience
Process transactions accurately using POS systems and handle cash or credit card payments




Uphold health and safety standards in accordance with company policies

Qualifications
Smart serve Certificate Required
Previous experience in customer service or hospitality is preferred but not required
Excellent communication and interpersonal skills
Ability to work in a fast-paced workplace with a positive attitude
Solid organizational skills with attention to detail
Ability to stand for extended periods and perform physical tasks as needed
Flexibility to work evenings, weekends, or holidays as required
A friendly demeanor with a passion for providing outstanding guest service

Job Types: Full time, Part-time

Pay: $17.60-$24.00 per hour

Benefits:
Flexible schedule

Work Location: In person

📌 Front Of House Team Member Ottawa
🏢 Casa Verde Latin Kitchen
📍 Ottawa