Job Title: Sales Administrator & Receptionist

Job Summary

We are looking for a Sales Administrator & Receptionist to support our sales and showroom operations. This position focuses on order processing, customer service, showroom support, and administrative tasks.

There are two team members in this position. Full training will be provided on the job by current staff.

Essential Job Functions
Order & Payment Processing (Main Responsibility)
Receive and process customer orders through our online system.
Check inventory availability and coordinate order details.
Prepare sales orders, invoices, and payment collection.
Follow up on payment status when required.
Prepare shipping and delivery documents.
Customer Service & Phone Support
Answer incoming phone calls and provide customer support.
Handle customer inquiries regarding:
Product pricing
Inventory availability
Order status
Basic technical information
Transfer sales opportunities and detailed inquiries to the appropriate sales representatives.
Showroom & Sales Team Support
Welcome and assist walk-in customers visiting the showroom.
Help customers view slabs, select samples, and provide basic product information.
Prepare samples, documents,



and materials to support the sales team.
Maintain organized filing systems, workstations, and showroom areas.
Complete other duties assigned by the supervisor.

Language Requirements
Fluent in English (speaking, reading, and writing).
Robust communication and customer service skills.

Working Hours
Monday to Friday: 8:30 AM – 5:00 PM (40 hours per week).
Saturday: 10:00 AM – 1:00 PM, approximately once every two months on a rotating schedule with team members.

Compensation & Perks
Salary: Negotiable based on experience and qualifications.
Performance review and salary adjustment periodically.
Performance bonus paid twice per year (July and December).
Monthly gas expense support.
Birthday gift.
Monthly team lunch.
Weekly coffee morning team event.
Employee of the Year award with bonus.
Health insurance perks provided after 4 months of employment.

Job Type: Permanent

Pay: $22.00-$26.00 per hour

Benefits:
Dental care
Extended health care
Vision care

Education:
Bachelor's Degree (required)

Experience:
Office: 1 year (required)

Work Location: In person

📌 Sales Administrator/receptionist Port Coquitlam (Canada)
🏢 Vicostone Canada
📍 Canada