Position: Customer Service / Cashier

Position SummaryThe Customer Service / Cashier is responsible for providing excellent customer service, handling customer inquiries and payments, maintaining invoices and records, and assisting with inventory and customer order pickup.

Key Responsibilities
Answer incoming phone calls and respond to customer questions in a skilled and helpful manner.
Assist customers with inquiries regarding purchases, invoices, payments, pickups, and auction orders.
Update and maintain customer invoices accurately.
Send and respond to customer emails as required.
Process cash, debit, credit, and other customer payments accurately.
Maintain accurate cash records and follow company cash-handling procedures.
Prepare and organize customer orders for pickup.
Pick and locate items from inventory according to customer invoices and orders.
Verify items against invoices before releasing orders to customers.
Arrange and organize inventory to ensure items are easy to locate and access.
Assist customers during pickup and provide general customer service.
Keep the cashier/customer service area clean, organized, and skilled.
Report missing, damaged, or incorrectly listed items to management.
Assist with general warehouse and auction-related duties when required.




Follow company policies and procedures regarding customer service, payments, inventory, and safety.
Perform other duties as assigned by management.

Skills & Qualifications
Solid customer service and communication skills.
Basic computer skills and ability to use email and company software.
Valuable attention to detail when handling invoices, payments, and inventory.
Ability to handle cash and customer payments accurately.
Organized and dependable.
Ability to work independently and as part of a team.
Ability to lift and move items as required for customer pickups and inventory organization.
Previous cashier, customer service, warehouse, or retail experience is an asset.

Primary Areas of Responsibility

Customer Service: Phone calls, emails, customer questions, and pickup assistance.Cashier: Processing payments and maintaining accurate cash records.Invoices: Updating invoices and ensuring customer orders are correctly documented.Inventory: Locating, organizing, and preparing items for customers.Order Pickup: Picking customer items, verifying them against invoices, and assisting with pickup.

Pay: $15.00-$16.00 per hour

Work Location: In person

📌 Customer Service/cashier Calgary
🏢 Rightsideauction north calgary
📍 Calgary