Job Summary
We are seeking a highly organized and motivated Administrative Assistant to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires a blend of robust communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. The applicant mist have a minimum CLB level of English communication and comprehension.
Duties
Greet and assist clients and visitors in a friendly and professional manner.
Manage incoming phone calls using multi-line phone systems, directing calls to appropriate personnel.
Schedule appointments and maintain calendars for staff members.
Perform administrative tasks including filing, data entry, and document preparation.
Provide customer support by addressing inquiries and resolving issues promptly.
Maintain organized records of client interactions and transactions using computerized systems.
Assist with billing and invoicing processes, including familiarity with QuickBooks.
Support dental or medical office operations by ensuring compliance with protocols and procedures.
Collaborate with team members to enhance office efficiency and improve client experiences.
Requirements
Proven experience in an administrative role, preferably as a receptionist in a dental or medical office setting.
Strong customer service skills with the ability to communicate effectively both verbally and in writing.
Proficiency in using computer software applications, including Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with QuickBooks is a plus.
Excellent organizational skills with attention to detail and the ability to prioritize tasks effectively.
Ability to type accurately at a reasonable speed.
Experience handling customer support inquiries with professionalism and empathy.
A positive attitude and willingness to learn new skills as needed.
Must have a minimum CLB level 9 English comprehension and speaking.
Join our team as an Administrative Assistant where you can make a difference by providing outstanding service while supporting our operations!
Job Types: Full time, Permanent
Pay: $16.40-$20.50 per hour
Advantages:
Dental care
Extended health care
Life insurance
On-site parking