About Jukebox

Jukebox is a global online printing company dedicated to delivering top-quality printing and exceptional customer service. Our teams in Vancouver and Toronto serve customers around the world with a positive, team-oriented spirit. We’re looking for team members who are passionate, proactive, and excited to grow with us.

What This Role is For

Pushing industry boundaries, Jukebox is a customer-first company offering beautifully crafted print products with unbeatable service. We are looking for an experienced Customer Service Representative to join our Vancouver team. The ideal candidate needs to be a skillful communicator and problem solver with vast knowledge of the print industry.

What You'll Do
Assist customers in person and through phone, email, and online chat
Work closely with internal teams to ensure a smooth customer experience
Respond to order, product, and service inquiries accurately and efficiently
Stay current on Jukebox products, services, and processes
Provide friendly, professional support in our front reception and digital channels

What We're Looking For
Robust attention to detail
Excellent organization and time management skills




Ability to work independently and follow through on tasks
Outgoing personality with a customer focused mindset
Clear and professional written and verbal communication in English

What You Need
Minimum 3 years of customer support experience in a call centre, hospitality, retail, or similar role
At least 1 year of experience in print or graphic communications

Bonus
Working knowledge of Adobe Creative Suite including InDesign, Illustrator, and Photoshop
Post secondary education or equivalent experience

Work Schedule:

Full time position with flexible availability including weekdays, evenings, and weekends.

Company Benefits
Company events
Dental care
Vision care
Extended health care
Paid time off

Equal Prospect Employment: Jukebox is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, or any other characteristic protected by law.

📌 Customer Service Representative Richmond
🏢 JUKEBOX PRINT
📍 Richmond