Job Overview

FirmJobs Inc is a agile company providing skilled administrative and operational support to clients. We are looking for a motivated and detail-oriented Customer Service and Office Assistant to help manage office operations and provide excellent customer service.

Key Responsibilities:
Respond to customer inquiries via phone, email, or in person in a professional and timely manner.
Maintain accurate records of customer interactions and office documents.
Assist with data entry, filing, and document preparation for internal use.
Manage and organize office supplies and ensure smooth day-to-day office operations.
Prepare basic reports and correspondence as required.
Handle customer complaints or issues, ensuring resolution in a professional manner.
Support team members with administrative tasks and office coordination as needed.

Qualifications and Experience:




Minimum 3 years of experience in customer service or office administration.
Solid organizational and multitasking abilities.
Excellent written and verbal communication skills in English.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Ability to work independently and as part of a team.
Permanent Resident (PR) status in Canada is an asset.

Additional Skills (Preferred):
Experience in office administration or clerical support.
Attention to detail and accuracy in all tasks.

What We Offer:
Supportive work environment.
Opportunities for professional growth.

Job Type: Full-time

Pay: $20.00-$21.00 per hour

Experience:
Customer service: 4 years (required)

Work Location: In person

📌 Customer Service And Office Assistant Firmjob Inc Concord
🏢 Firmjobs
📍 Concord