We’re looking for a confident, organized, and welcoming front desk lead to be the first point of contact in our busy, multicultural dental office. You’ll greet every patient with warmth, manage the daily flow of appointments, and make sure each visit starts and ends smoothly.

This role is perfect for someone who can balance professionalism with friendliness, handle a fast-paced environment, and keep the schedule running on time — all while making every patient feel valued and understood.

Responsibilities
Manage all aspects of the front desk: phones, scheduling patients, patient check-in/out, handling payments, Pre-D submission, insurance claim
Keep the day running on time by anticipating and resolving scheduling conflicts
Coordinate patient handoffs with our Patient Care Coordinator for treatment discussions
Maintain accurate records in our dental software (ABELDent experience is a must)
Ensure the reception area is organized, welcoming, and efficient

What We’re Looking For
Applicants should have conversational English proficiency to communicate effectively in the office.




2+ years of dental reception experience is required
Experience dealing with insurances (claims, Pre-Ds, and EOBs)
Strong multitasking skills and attention to detail
Excellent communication — in person, on the phone, and by email
Ability to work independently while collaborating with the wider team
Language skills in Pashto, Dari, Farsi, Turkish, Arabic or Chinese are an asset
Availability for weekends is preferred

Why Join Us?
Take ownership of a key role in the patient experience
Work in a supportive workplace
Flexible Hours
Competitive pay and opportunities for growth

Job Types: Full time, Part time, Permanent

Pay: $18.00-$30.00 per hour

Benefits:
Dental care
Flexible schedule
On-site parking
Vision care

Application question(s):
What languages do you speak?
Are you familiar with ABELDent? (Yes/No)
Name one quality that makes you a great dental receptionist

Work Location: In person

📌 Dental Office Receptionist Join Us At A Patient Focused Practice Thornhill
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