Become a Dental Software Support Specialist at Explicit Dent in Metro Vancouver, British Columbia. Your role will focus on providing exceptional technical support for our dental software products.

This full-time opportunity requires a drive for problem-solving and a passion for customer care. As the main support contact, you'll troubleshoot issues, offer solutions, and document your findings. Ideal candidates will have strong communication abilities and experience working with SaaS platforms and Microsoft tools.

Your contributions will directly support dental clinics across Canada.

Key Responsibilities:
Provide enthusiastic support to all Clear Dent customers
Troubleshoot and resolve software issues effectively




Escalate complex problems to the appropriate team
Document all customer interactions in detail
Manage multiple support queues efficiently

Requirements:
Robust verbal and written English skills
2 years of relevant experience or equivalent education
Proficient in Microsoft Office and SaaS products
Familiarity with dental software as an asset
Knowledge of SQL Server, Salesforce, JIRA is beneficial

Support dental excellence with top-tier software solutions at Explicit Dent.
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📌 Dental Software Support Specialist Burnaby
🏢 ClearDent
📍 Burnaby