About the Role

Spotter Security is looking for an Experienced Security Service Technician who thrives on solving problems, learning quickly, and working independently. This is a hands-on, field-based position involving regular travel across the GTA, with occasional work beyond the region as needed.

Location: Greater Toronto Area (GTA)
Position Type: Full-Time (35-44 hrs/week)

Key Responsibilities

Service & Technical Work

- Install, maintain, and repair electronic security equipment (IP video, access control, alarm systems, integrations, etc.).
- Inspect and test equipment and assemblies to diagnose, locate, and resolve faults.
- Perform hands‑on work indoors and outdoors in a variety of environments.
- Complete scheduled maintenance visits with thorough documentation.
- Resolve assigned service tickets independently.
- Read and interpret blueprints and technical drawings.
- Use specialized tools and diagnostic equipment.
- Ensure all work meets quality standards and safety requirements.

Customer Service & Reporting

- Interact professionally with customers and ensure complete satisfaction.
- Submit accurate Work Orders and detailed Post-Service Reports, including images and descriptions.
- Communicate effectively with the Service and Technology Manager.
- Escalate complex technical issues where required.

Work Schedule & Expectations

- Monday–Friday, 35–44 hours per week.
- Occasional overtime or weekend shifts.




- Participate in after‑hours service rotation.
- Extensive local travel; may work at multiple sites within a single day.

Qualifications

Required Experience

- 3–5+ years installing and/or servicing cabling, cameras, alarms, access control systems, or related technologies.
- Experience with at least some of the following manufacturers: Avigilon, Milestone, S2, Genetec, Axis, ExacQ, DSC, Alarm.com, Brivo, Eagle Eye, OpenEye, Kantech.

Technical Skills

- Strong understanding of IP video systems, access control, alarm systems, and integrations.
- Strong networking and IT knowledge, including troubleshooting and software updates.
- Ability to independently diagnose, resolve, and

Required Certifications & Documentation

- Valid full G-Class Ontario driver’s license.
- Clean driving abstract.
- Clear criminal background check.
- Eligible to work legally in Canada.
- Ministry-approved Working at Heights certification.
- Boom/Scissor lift and/or Bucket Truck safety training.

Other Assets

- Additional product or manufacturer certifications.

What We're Looking For

- Excellent problem-solving abilities.
- Solid interpersonal and communication skills.
- Ability to work independently with minimal guidance.
- Hands-on, detail-oriented, and dependable.
- Comfortable working in diverse environments and weather conditions.

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📌 Security Service Technician (Markham)
🏢 spottersecurityinc
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