Join Blue Mountain Resort as a Guest Services Representative, playing a crucial role in guest orientation and satisfaction. Provide a friendly face and assistance for visitors at Ontario's largest ski and outdoor destination.
This role as a Guest Services Representative involves facilitating pleasant first impressions upon guest arrival. You will handle check-in and check-out procedures while ensuring all guests have a delightful experience during their stay. The ideal candidate should have prior front desk experience, exceptional interpersonal skills, and the willingness to resolve any inquiries or service challenges effectively.
Key Responsibilities:
• Welcome guests and assist with inquiries
• Efficiently handle all check-in and check-out tasks




• Take charge of the guest experience during their stay
• Troubleshoot service concerns with a positive outlook
• Maintain a congenial and helpful presence
Requirements:
• Robust customer service orientation
• Friendly and bubbly personality
• Intermediate computer proficiency needed
• Background in Front Desk/office roles
• Availability for weekend and holiday shifts
Create memorable guest experiences at Blue Mountain Resort as part of a dedicated team.
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📌 Guest Services Representative Blue Mountain (The Blue Mountains)
🏢 Blue Mountain Resort
📍 The Blue Mountains