Job Title : ServiceNow Systems Administrator

Location : Toronto, ON – Hybrid

Duration : 1 year | (extension & conversion possible)

Role Overview : Seeking a ServiceNow Systems Administrator with 5+ years of hands-on ServiceNow administration experience. The successful candidate will support IT Service Management solutions, system integrations, application development, deployments, troubleshooting, and production support.

Key Responsibilities
Design, implement, and maintain ServiceNow ITSM solutions.
Support incidents, problems, changes, and service requests in line with IT governance, risk, compliance, and business objectives.
Perform ServiceNow system administration, configuration, troubleshooting, and production support.
Support system integrations and application development; promote technical best practices.
Participate in architecture, design, and code reviews.
Perform root cause analysis and lead resolution of production/test issues.
Manage code deployments across 15 ServiceNow instances.

Must-Have Requirements
5+ years of hands-on ServiceNow Systems Administration experience
ServiceNow CSA (Certified System Administrator) certification – mandatory

Nice to Have
ITIL 4 certification

📌 Servicenow Systems Administrator Toronto
🏢 Kelly
📍 Toronto