Overview

Managers are responsible for giving our customers an exemplary dining experience by providing a comfortable and friendly atmosphere. You will be directing and assisting our front of house staff while maintaining explicit communication with the back of house staff, to ensure an effective and effective team atmospher.

Responsibilities
Oversee daily front-of-house operations, including seating, reservations, and customer service
Supervise and train front-of-house staff, including servers, hosts, and baristas
Ensure food handling and safety standards are strictly followed in compliance with health regulations
Manage POS systems such as Micros POS for order processing and cash handling procedures
Lead team meetings, conduct interviews for new hires, and participate in staff scheduling
Handle customer inquiries, complaints, and feedback professionally to maintain high satisfaction levels
Coordinate with kitchen staff to ensure timely food preparation and service
Maintain cleanliness and organization of the front-of-house area to meet safety standards
Monitor restaurant performance metrics and implement improvements to enhance guest experience

Experience




Proven supervising experience in food service or restaurant management roles
Strong background in food preparation, cooking, and food safety protocols
Familiarity with POS systems such as Micros POS or similar platforms
Demonstrated leadership in team management within the hospitality or food industry
Experience with interviewing, hiring, and training new staff members
Knowledge of restaurant operations, customer service excellence, and hospitality standards
Previous hotel or barista experience is a plus but not required
Excellent communication skills with the ability to lead a diverse team effectively

This position offers an exciting opportunity for a dedicated qualified to lead our front-of-house team while ensuring an exceptional dining experience for our guests. We value leadership, hospitality expertise, and a passion for the food industry. Job Types: Full-time, Permanent

Pay: $42,000.00-$50,000.00 per year

Benefits
Discounted or free food
On-site parking
Store discount

Experience:
Front of house supervising: 5 years (required)

Licence/Certification:
Smart Serve Certification (required)

Work Location: In person

📌 Front Of House Supervisor/ Manager Saskatoon
🏢 Houston Pizza Saskatoon
📍 Saskatoon